What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and understanding how you use our platform.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account authentication. You cannot disable these cookies as the website would not function correctly without them.

  • • Session management and user authentication
  • • Security tokens and CSRF protection
  • • Load balancing and server routing

Functional Cookies

These cookies allow us to remember choices you make and provide enhanced, more personalised features. They may be set by us or by third-party providers whose services we have added to our pages.

  • • Language and region preferences
  • • Theme and display settings (dark/light mode)
  • • Previously viewed content and progress tracking

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our platform and provide a better learning experience.

  • • Pages visited and time spent on each page
  • • Navigation patterns and user journeys
  • • Error reporting and performance metrics

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use trusted partners to enhance functionality and provide secure payment processing.

  • • Stripe for secure payment processing
  • • Video conferencing platforms (Zoom) for live classes
  • • Content delivery networks for faster loading

Cookie Duration

Cookie TypeDurationPurpose
Session CookiesUntil browser closesTemporary authentication and navigation
Persistent CookiesUp to 1 yearRemember login and preferences
Analytics CookiesUp to 2 yearsUsage statistics and improvements
Third-Party CookiesVaries by providerExternal services functionality

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through your browser settings. Here’s how:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to block or alert you about cookies, or delete cookies that have already been set.

Google Chrome

Settings → Privacy and Security → Cookies

Mozilla Firefox

Options → Privacy & Security → Cookies

Safari

Preferences → Privacy → Cookies

Microsoft Edge

Settings → Cookies and Site Permissions

Please note: Disabling certain cookies may affect the functionality of our platform. Essential cookies cannot be disabled as they are required for the website to operate correctly.

Cookies and Children’s Privacy

As an educational platform serving children, we take extra care with cookies and tracking. We do not use cookies to collect personal information from children beyond what is necessary for the platform to function. We do not use cookies for behavioural advertising targeted at children. Parents and guardians can manage their child’s cookie preferences through their account settings.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make significant changes, we will notify users through our platform or via email. We encourage you to review this policy periodically.

Questions About Cookies?

If you have any questions about our use of cookies or this policy, please contact us:

Email: support@whytepyramidacademy.com

Phone: +44 744 851 6121

Address: United Kingdom